Roomme, Inc. maintains an ongoing commitment to ensuring that your privacy is protected. Accordingly, any personally identifiable information provided by you to us when you use this Website shall be used in accordance with the conditions outlined in this agreement.
Roomme, Inc. may change this policy periodically by updating this Website. You should check this page from time to time to ensure that you continue to agree with the terms of this agreement.
How We Collect Information
We collect personal and non-personal information when you provide it to us in the course of using our Website, making purchases, participating in surveys, or giving feedback. Whether or not to provide such information is completely your own choice. The personal information that we may collect includes your name, mailing address, phone number, email address, and gender. When you access the Services through Facebook credentials, the information Facebook makes available to us based on your Facebook privacy settings, such as your name, picture, and email address. The non-personal information that we may collect includes your browser type, the pages you visit on our website, your ISP, operating system, and your Internet protocol (IP) Address. The non-personal information is not used by us to personally identify you and is not readily usable for that purpose.
When you subscribe to our service or otherwise make a purchase through our Website we will collect your name, mailing address, telephone number, credit card number, email address, and other information that we request during the registration process.
In addition, if you communicate with us regarding the Website or any of our services or products we collect any information that you provide to us during the course of our communication.
We may use analytic and reporting technologies to record non-personal information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click patterns, and the dates and times that the Website and our services are accessed by you. We may contract with a third party to help us manage, monitor and optimize our Website and measure the effectiveness of our advertising, communications and use of the Website. We may use web beacons and cookies (described below) for this purpose. Our section below on “How We Use Your Information” sets out where we have a legitimate interest to use your personal data, and when we will rely on your consent or another lawful basis to use your personal data.
Cookies and Data Collection
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Web browsers may offer users of our websites or mobile apps the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our websites and mobile apps may not function correctly. We use the following types of cookies:
- Essential cookies. These are cookies that are strictly necessary for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytics cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognize you when you return to our website. This helps us provide you with a more personalized user experience and to facilitate your logging into the Website
- Advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that no personally identifiable information is collected with the cookies that we set. Accepting cookies while on the Website will not put the user at risk for marketing to other sites.
How Roomme Uses Your Information
Roomme Inc. may share personal information with our service providers, including those who assist us with marketing, and with other trusted parties whom we believe offer products or services that may be of interest to you.
Roomme Inc. may use personal information for which we have a legitimate interest, such as:
- Providing, maintaining, evaluating, and improving our Website and the products and services we offer and sell
- Respond to your requests, inquiries, comments, and suggestions
- Collect credit card payments for purchases you make
- Fulfill, manage, and send you information about your orders; and to provide customer support.
- Direct Marketing purposes
- To Protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party, or as we in good faith believe we are required to do so by law (such as to comply with a subpoena or court order, for example).
- Any other purpose disclosed to you at the time you provide personal information or with your consent
Roomme, Inc. uses the non-personal information we collect to track the use of the Website and to assist us in:
- Providing, maintaining, evaluating, and improving our Website and the services and products we offer and sell.
Roomme, Inc. may contract with various third parties who help it provide, maintain and improve the Website and the services we provide and the services and products it offers and sells and such third parties may have access to your personal information in order to perform their services. For example, Roomme, Inc. uses a third party to process payments, and may subcontract out production, fulfillment, analytics, reporting or other operations. We may contract with third party contractors to help us manage, monitor and optimize our Website and the services and products we offer and sell. We may also use third party contractors to help us measure the effectiveness of our advertising, and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your personal information which will prohibit them from using or disclosing your personal information except for the purpose of providing services to use. We intend to take commercially reasonable steps to enforce such non-disclosure and confidentiality agreements if and when we become aware of any violations.
We may, from time to time, run referral programs or similar initiatives, such as a “Dormifam” program, that invite you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). By providing us with their details, you confirm that you have their permission to do so and must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who has made the referral in the message that is sent to them.
Editing, Updating, Correcting and deleting information about you
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know by calling us at 413-367-6439 or by sending us an email at [email protected] Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way.
According to GDPR, you have the right to access the data collected about you as well as the be forgotten and can exercise that right by emailing [email protected] to request that your data be deleted.
Please note that any request to remove or update your contact information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
Roomme, Inc. takes special care to protect the safety and privacy of children. Roomme, Inc.’s products and services are intended for college age adults, and the Website is intended for use by adults college age and up, and pre-college teenagers ages 16 and older. Children under the age of 13 should not use the Website without parental approval and should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web. Roomme, Inc. will not knowingly collect any personal information from children under the age of 16 and will delete any information that it learns originated from a child under the age of 16.
Roomme, Inc. takes precautions, including use of sophisticated encryption and authentication tools, to protect the security of your contact information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our Website, and you do so at your own risk.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet café.
Links to Third Party Sites